Trial, renewal and cancellation
Eligible new subscribers may receive a 7-day free trial after authorizing a recurring subscription. Unless cancelled before the trial ends, the selected plan becomes paid automatically at the price and renewal terms shown during checkout.
Paid subscriptions renew automatically until cancelled. Cancelling stops the next renewal charge, but access normally continues until the end of the period already paid for.
If the first payment after the trial fails, paid access does not begin until payment succeeds. Existing paid subscribers may receive a limited three-day recovery period after a failed renewal.
Refunds and billing
Cancelling a paid subscription does not normally result in a prorated refund.
Refunds may be considered for duplicate charges, verified billing errors, confirmed unauthorized charges, legal requirements or exceptional circumstances approved by StorySatva.
Subscriptions purchased through Google Play or Apple may need to be managed through those platforms. Your StorySatva account can use an active subscription across supported devices after the purchase is verified.
Current prices, introductory offers, renewal prices, taxes and billing frequency are always shown in the Account / Subscribe flow before authorization.
For billing help, contact support@storysatva.com.
